This is a popular series and, having been hotel owners of several years ourselves until recently, it is always interesting to see how people who own and operate hotel and bed and breakfast businesses behave when they become guests in other peoples establishments. This show is terrific advertising for the contestants – 30 minutes of television exposure that you could not normally afford to pay for, highlighting your property, your services and – most importantly – YOU.
How you come across to your guests can make or break your business and on television this is magnified enormously because you’ve got millions of people watching you and judging you. So of course, you go all out to represent yourself and your business to be as customer friendly as possible. Right? you’d have to be a fool to behave as complete plonkers and expect your business to prosper as a result. Right?…………..
Ask Amanda and Mike Daly of The Old Mill, Borrowby in Thirsk – they operate a stunning and thriving b&b in the Yorkshire Dales (well, it was until last Monday…) and made the grave error of appearing on Four in a Bed in a manner that has caused quite some stir on media internet forums. In short, Amanda came across as extremely rude in refusing to stay at one of the featured establishments on day two of the show. This is a show folks, you are part of a competition and despite what you are used to in your own time, you take part and play by the rules. Unhappy with their room in the Richmond Hotel, Edinburgh, the couple flounced out ‘Hotel Inspector’ style and stayed elsewhere more to their ‘standard’. They dined with the other contestants at the Richmond that evening but refused breakfast next morning. As a result, A & M paid the Richmond owners nothing on day five, results day. Big fat zero.
This has not happened before on this show and Amanda has not won any fans for this new innovation. Now, I am not going to go into the points raised in the many online arguments and discussions currently raging regarding Amanda’s personal appearance, her habit of speaking with her mouth full of food, her lack of self-knowledge and her lofty attitude…what really galls me about this couple is that they consumed two meals plus drinks in the Richmond Hotel and did not pay for them. Amanda refused to allow Mike to pay even £20 for the facilities they used in the short time they spent in the Richmond, so effectively they scored two free evening meals. Lucky them – free grub for a night and then complain about everything being ‘below your standard’ and refuse to pay up.
Call it whatever you like – but I call that theft.Copyright © 2008-2012 by Wendy. All rights reserved.